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Withdraw from a contract

As a consumer you can withdraw from a rental agreement concluded through SiteLager within the withdrawal period, without giving reasons. Enter your details and confirm the withdrawal in the next step. Your withdrawal reaches the landlord when you send it; you receive an acknowledgement with the date and time by email straight away.

The address you gave when booking. We send the acknowledgement there.

It is in your booking confirmation, for example RES-7K3M9Q. Without a number we match your withdrawal by name and email address.

We refund amounts already paid the way you paid them. If a refund by bank transfer should go to a different account, enter it in your tenant portal after withdrawing, signed in. For your security, this page, used without signing in, takes no bank details.

Do you have a tenant portal account? You can also withdraw on the agreement page there. Open the tenant portal

Your rights and the model withdrawal form are in the withdrawal policy

Withdraw from a contract | SiteLager