Right of withdrawal

You have the right to withdraw from this contract within 14 days without giving any reason. The withdrawal period will expire after 14 days from the day of the conclusion of the contract.

To exercise the right of withdrawal, you must inform the operator (name, address and email address as stated in the booking confirmation) or Shaffans Studios, Köln, Deutschland, email info@sitelager.com, of your decision to withdraw from this contract by an unequivocal statement (e.g. a letter sent by post or e-mail). You may use the attached model withdrawal form, but it is not obligatory.

You can also electronically fill in and submit the model withdrawal form or any other unequivocal statement on the website sitelager.com/vertrag-widerrufen. If you use this option, an acknowledgement of receipt of such a withdrawal will be communicated to you on a durable medium (e.g. by e-mail) without delay.

To meet the withdrawal deadline, it is sufficient for you to send your communication concerning your exercise of the right of withdrawal before the withdrawal period has expired.

If you withdraw from this contract, the operator shall reimburse to you all payments received from you without undue delay and in any event not later than 14 days from the day on which it is informed about your decision to withdraw from this contract. The operator will carry out such reimbursement using the same means of payment as you used for the initial transaction, unless you have expressly agreed otherwise; in any event, you will not incur any fees as a result of such reimbursement.

If you requested to begin the performance of services during the withdrawal period, you shall pay the operator an amount which is in proportion to what has been provided until you have communicated to it your withdrawal from this contract, in comparison with the full coverage of the contract.

End of the withdrawal notice

If you choose a move-in date within the withdrawal period, you thereby request that the provision of the storage unit – the service within the meaning of the notice – begins before the period ends. You confirm this request expressly during the booking by ticking the corresponding box (§ 357a (2) BGB). Your right of withdrawal remains; if you withdraw, you owe only the proportionate amount under section 2.

The right of withdrawal does not apply to businesses renting storage for their commercial or self-employed professional activity. Your right to terminate the rental contract in the ordinary way under the operator's rental terms is unaffected by the right of withdrawal; you can also give notice online at Cancel contracts here.